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Payment terms

Choose which country you are shopping from to see the correct terms: : Sweden |Finland |Other countries

TERMS OTHER COUNTRIES

 

  • OUR DIFFERENT PAYMENT METHODS:
    • Only option for Private customers  is Credit Card, we currently accept Visa and Mastercard.
    • For our Corporate customers we offer Invoice.
    • Separett AB reserves the right to exclude other payment methods.
    • Separett AB does not accept payment in cash or by checks and Separett AB can´t be held responsible for it. You must notify us immediately if you notice any errors in your payment details. 
    • If you pay by credit card, we will pre-authorize that card after receiving your order to ensure that there is sufficient funds to complete the transaction. If we don´t receive the necessary authorization, we are not responsible for any delay or delivery.
    • The order confirmation on www.separett.com does not constitute an invoice

 



 

  • BUSINESS CUSTOMERS:
    • If you don´t meet your payment obligations to Separett AB, we may charge a statutory penalty interest rate and the reasonable costs that Separett AB must incur in order to still receive full payment from you, including collection costs.
    • If you don´t meet your payment obligations, we also have the right to claim the products delivered to you as our property and demand return. In that case, you are responsible for the cost of returning the products.

 



 

  • CARD
    • Card payment is made in collaboration with Klarna
    • Payment Services AB guarantees that the customer's card details can only be read by the payment and banking system - no one else.
    • Separett AB does NOT store any information relating to payment information.
    • if you choose card payment, you are asked to fill in information about card number and owner etc.
    • Click "Buy now" and the request is forwarded to the bank for verification of the transaction.
      • If the transaction is allowed, you will be sent to the receipt page.
      • If the transaction is NOT allowed, you are sent back to the previous page where error message is displayed..
    • Back on the checkout page, you can choose a different payment method.

 



 

  • DISCOUNT CODE
    • Only one discount code can be redeemed per order.
    • When the period of validity expires, the code can no longer be used. If an order has been canceled, the redeemed discount code can´t be used again.
    • Returned orders are credited only to the amount paid for the returned item without a discount code value. The used code can´t be used again.

 



 

  • MANAGING PERSONAL DATA
    • All processing of your personal data is in accordance with GDPR.
    • If you want to know what this means, read under chapter COOKIES AND PERSONAL DATA

 

 

 Terms Sweden

 



 

  • OUR DIFFERENT PAYMENT METHODS:
    • Private customers can choose to pay with Credit Card or Klarna Invoice.
    • We currently accept Visa and Mastercard.
    • For our Corporate customers we offer Invoice.
    • Separett AB reserves the right to exclude other payment methods
    • Separett AB does not accept payment in cash or by checks and Separett AB can´t be held responsible for it. You must notify us immediately if you notice any errors in your payment details.
    • If you pay by credit card, we will pre-authorize that card after receiving your order to ensure that there is sufficient funds to complete the transaction. If we don´t receive the necessary authorization, we are not responsible for any delay or delivery.
    • The order confirmation on www.separett.com does not constitute an invoice

 



 

  • BUSINESS CUSTOMERS:
    • If you don´t meet your payment obligations to Separett AB, we may charge a statutory penalty interest rate and the reasonable costs that Separett AB must incur in order to still receive full payment from you, including collection costs.
    • If you don´t meet your payment obligations, we also have the right to claim the products delivered to you as our property and demand return. In that case, you are responsible for the cost of returning the products.

 



 

  • CARD
    • Card payment is made in collaboration with Klarna
    • Payment Services AB guarantees that the customer's card details can only be read by the payment and banking system - no one else.
    • Separett AB does NOT store any information relating to payment information.
    • If you choose card payment, you are asked to fill in information about card number and owner etc.
    • Click "Buy now" and the request is forwarded to the bank for verification of the transaction.
      • If the transaction is allowed, you will be sent to the receipt page.
      • If the transaction is NOT allowed, you are sent back to the previous page where error message is displayed.
    • Back on the checkout page, you can choose a different payment method.

 



 

  •  KLARNA INVOICE – Buy now – Shop safe and simple and pay after you received delivery.

    • You never have to provide your card details and always pay after you have receivced your goods.
    • Pay invoice within 14 days after delivery. 
    • Delivery address must be the same as your registered address.
    • If you choose Klarna Invoice you are asked to fill in your social security number. 
    • Click on "Buy now" and approve with Bank ID
    • By clicking on ”Buy now"  I accept Klarna Terms of Use and confirm that i have read Klarna's Data Protection Policy.
    • If you have additional queestions you are welcome to call Klarna at +46(0)8-120 120
    • You can also contact Klarna customer support through their website https://www.klarna.com/se/kundservice/

  



 

  • KLARNA PAY DIRECTLY
    • With Klarnas Pay directly, you can make a payment from your bank account. If you have previously registered your bank account for direct payment with us (with a direct debit consent), either via Klarna's customer portal or in connection with a purchase, it is sufficient that you approve the payment with Mobile BankID. If you have not yet registered for direct payment, you can do so with a few simple steps and confirm with Mobile BankID. We never share your bank details with anyone other than your bank.
    • Payment by direct debit is offered to customers after an approved credit check, which in some cases means that a credit report is obtained.

      How and when is the money deducted from your account?

    • Normally, the money is deducted from your account two banking days after the store has processed your order, usually when the goods are sent by the store, or directly when purchasing digital goods.
    • You can read more about when the money is deducted from your bank account and what applies to your payment in Klarna's terms for direct debit.
    • If for some reason it´s not possible to withdraw the money, you will receive an invoice instead. Should you then not receive your goods, or if there is something wrong with them, Klarna's buyer protection obviously applies. You can read more about how we handle your data in our Data Protection Information.

 



 

  • DISCOUNT CODE
    • Only one discount code can be redeemed per order.
    • When the period of validity expires, the code can no longer be used. If an order has been canceled, the redeemed discount code can´t be used again.
    • Returned orders are credited only to the amount paid for the returned item without a discount code value. The used code can´t be used again.


 

  • MANAGING PERSONAL DATA
    • All processing of your personal data is in accordance with GDPR.
    • If you want to know what this means, read under chapter COOKIES AND PERSONAL DATA

 

 Terms Finland

 



 

Yksityisasiakkaat

Verkkokaupassamme on käytössä Klarnan maksujärjestelmä. Kikkaa tästä Klarnan asiakaspalvelusivustolle. Klarnan asiakaspalvelun tavoittaa myös numerosta +358942599771.

Jotta voimme tarjota sinulle Klarnan maksutapoja, saatamme kaupan ostotapahtuman yhteydessä välittää henkilötietojasi yhteys- ja tilaustietojen muodossa Klarnalle, jotta Klarna voi arvioida, oletko oikeutettu heidän maksutapoihinsa ja räätälöidä nämä maksutavat sinulle. Siirrettyjä henkilötietojasi käsitellään Klarnan oman tietosuojailmoituksen mukaisesti.

Klarnan maksuvaihtoehdot

Maksa heti.

Voit halutessasi maksaa heti, ilman että syötät maksukortin numeroa tai salasanaa. “Maksa heti” on juuri niin smoooth kuin miltä se vaikuttaakin. 

Maksa myöhemmin

Kokeile ensin, maksa myöhemmin. Tämä tarkoittaa sitä, että saat tilaamasi tuotteet ensin kotiisi ja päätät vasta sitten haluatko pitää ne vai et. Maksat vain niistä tuotteista jotka päätät pitää. Klarna tarjoaa 14 päivän ilmaisen maksuajan ‘maksa myöhemmin’ maksutavalla. Jos jotain on vialla, Klarnan ostajan turva takaa, että saat rahasi takaisin.

Miten se toimii?

Useimmiten lasku lähetetään siihen sähköpostiosoitteeseen, jonka valitset ostoksia tehdessäsi, mutta joskus lasku lähetetään postitse tai tilaamasi paketin mukana. Kun lasku liitetään suoraan pakettiisi, voi sen saamisessa kulua aikaa.

Hallitse laskujasi

Kirjaudu tästä tai Klarnan sovelluksen kautta, jotta voit nähdä ja hallita kaikkia laskujasi. Voit esimerkiksi maksaa yhdellä klikkauksella tai pidentää maksuaikaa. 

Maksa erissä?

Nyt voit helposti jakaa laskusi 3, 6 tai 12 kuukaudelle. Kun jaat laskusi eriin, lasku lisätään tililaskullesi, joka lähetetään sinulle seuraavan kuukauden puolessa välissä.

Jaa laskusi

  1. Kirjaudu tästä tai Klarna sovelluksessa.
  2. Valitse minkä laskun haluat maksaa.
  3. Klikkaa “Maksuvaihtoehdot” tai “Osamaksu”
  4. Valitse kuinka monessa kuukaudessa haluat maksaa. Valmis!
  5. Kirjaudu Klarnan sovellukseen täältä.
  6. Löydät osamaksun ehdot täältä

Jälleenmyyjät

Separett lähettää laskun laskutusosoitteeseen tuotteiden lähtiessä varastolta.