Psst… try using the search field to avoid having to read through all the questions. Enter your question or the toilet model it concerns. Information is also to be found on our service and maintenance pages. :)
Composting/Urine diverting toilets
The maximum length of the urine hose is 20 meters and that it should have a slope of at least 1 cm per meter to ensure that the tank is self-evident.
If you have an older modell of Separett Villa- and the view screen doesn´t work at it should. You probably need to change it.
You need to buy: SERVICE KIT: VIEW SCREEN & ROTATION. 9000-SERIES, art.no 10418-04
It is ok to extend the ventilation pipes, preferably with our article 1020-03 consisting of 2 pcs 1 m pipe Ø75 mm 2 straight joints and wall brackets.
What you need to keep in mind when you have a Villa 9010 with 12V fan is that we recommend using maximum 2 pcs 90 ° bends and 4 m ventilation pipes.
For a number of years back, we changed the design of the pushbutton to a fully cast blue pushbutton.
If you have the push button with a rubber cap, you will replaced it by the new pushbutton with article number 10691-02.
You can order the push button through one of our resellers.
We do not recommend using the toilet without a fan. Without a fan, it starts to smell bad and flies come in and lay eggs. As the fan is running, the smell is kept out and the space keeps dry.
You can convert the Villa 9000 (230V) to a Villa 9010 (12V) by using the convertion kit, art no 1167-02
You can by this kit from one of our resellers.
If you would like to connect it to 230V at a later time, it may be good to know that a battery eliminator is included, which you can use if you prefer power instead of battery or solar cell.
No you don´t need to install a fresh air vent. Villa 9000 performs well in the room's regular fresh air supply (window valves, door slipper, etc.). Keep in mind that there is no separate fan (type PAX fan) installed in the same room as the toilet is installed in.
If you have a Husqvarna that has a fan with the type no 300 38 14-1, you can by the fan for Classic 3000 with art no. 3032118-10.
The fan that fits the SEPTUM modell 5200 is the same that is for Weekend 5000. The fan you need has the art.no 3032512-02.
When you need a new urine hose for your urine separating toilet (regarding how old or how new), you need to purchase our urine hose with art.no 11131-01.
When you need a new urine hose for your urine-separating privy, you need to purchase our urine hose with art.no 10218-01.
Normally, urine flows away at a good pace. Having problems with runoff, check the following.
- If the urine outlet outside the bathroom sufficient slope? We recommend a case about 1 cm per meter urine waste.
- Check whether the collection container or infiltration bed is not full.
- Over time, there is a risk that urine drains coated internally of salts and minerals. The Separett Cleaning Kit for urine separating toilets supplied with a plug-solver that is ideal for solving these coatings. Follow the instructions on the package!
- In the worst case you need to replace the urinary drainage to remedy the error.
No. We advice against it since moisture from the bathroom can destroy the mortar joints. Also, the plastic ventilation pipe can melt if it is run through the chimney stack.
The Separett Villa 9000 has a collector for water (condensation) in the ventilation pipe exhaust and this leads the condensation to the urine outlet sot that ant water from condensation ends up with the urine. Weekend 7010 lacks this type of collector and we recommend drilling a small hole (Ø3mm) in the ventilation pipe that faces the ground.
No! The fan on the urine diverting toilet should be the only fan in the room. It runs continuously and circulates the air in the room and ventilation the moist from any shower. An wall mounted fan may cause a small vacuum effect in the room, drawing smell from the toilet in the wrong direction.
There is no simple answer to this question because the airflow is very dependent on the length of the venting pipe and the number of bends it contains.
Yes. This keeps the housing dry and extends the lifetime of the fan. If the fan has to be switched off, place the lid on the container and remove it. Otherwise, bad odours will spread indoors and flies can easily enter and lay eggs.
Problems with flies are uncommon with Separett toilets. However, flies may enter the toilet if you leave it for a week or so with the fan switched off and the container with solids still in place. The fan should always be operational. If flies do get in to the toilet, change or empty the container, clean it thoroughly, and use fly spray on the toilet and container several times during the following week to remove any remaining larvae. Never add bark or anything because it can contain larva which can develop problems with flies.
This depends on the extent to which it is diluted with water. If a Separett Ejektortank is used, 1 liter of urine is mixed with 8 liters of water. This may result in a faint odour, but it will soon disappear. You can speed the process by adding more water or spreading the mixture at night or when it rains.
Usually not. The faint odour that may come from the urine waste hose is drawn out through the venting pipe with the aid of the fan. A water seal is only needed if a strong odour from the greywater system would be noticed outside the house.
No. The urine odour is drawn into the toilet through the hose and then blown through the toilet ventilation system. By the time it is expelled outdoors, it has been mixed with so much air that the odour is unnoticeable .
No. It does not smell since the urine is let out in the ground and diluted with rain.
Because the urine and faeces are not mixed, there is never any latrine-type odour from a Separett toilet. A certain amount of odour may be present outdoors, however, when and shortly after the toilet is used. If the venting can be routed to the back of the house, it is usually suffice to just route it straight through the wall. If the venting pipe must be routed through the gables or to the front of the house, it should be extended upwards or routed through the roof.
No. If the fan runs continuously the there will be no unpleasant odours in the room. When installing the toilet, make sure that the venting pipe is properly sealed with silicone. The easily accessible fan filter should be cleaned regularly as well as the insect net at the end of ventilation pipe.
Urine accounts for about 85% of the waste volume and is routed separately away from the toilet. This increases the storage capacity for solids greatly. The container is easily replaceable and if the amount of users increases one only change containers more often. The Separett Villa comes with three containers. Additional containers can be purchased if required giving the toilet virtually unlimited capacity.
If four people are using the toilet on a daily basis, then a container will last about 3-6 weeks, depending on how much toilet paper is being used. For a normal summerhouse, 2-3 containers will suffice. The Separett Villa comes with three containers. Additional containers can be purchased if required.
If the air in the space inside the toilet (outside the incineration chamber) becomes 90°C, the overheat protection will trigger.
This usually happens due to the fact that ex. the bag is not flushed down properly and has jammed, that there is a stop in the exhaust pipe, that the toilet isn´t properly installedd so that the air can´t get out or if something hangs the flush mechanism up.
The cold air in the exhaust air pipe is heavier than the hot which causes the cold air to fall down back into the toilet, the fan's purpose is pushing back cold-air.
If you turn the toilet off and don´t disconnect it and don´t plug the pipe shut there is a high risk of moisture coming into the toilet , which can damage the electrical components.
Therefore, we recommend always to unplug the toilet from the exhaust pipe when the power is turned off and the fan function is not running.
If the power is turned off to the cottage, the toilet must be disconnected from the exhaust pipe and the exhaust pipe must then be plugged to prevent cold air and moisture entering the room where the toilet is standing.
If the exhaust pipe is not plugged, the moisture may otherwise affect the toilet by damaging the electrical components.
The "Roomtemp" that is shown in the display are not the actual room temperature, it is the temperature of the control card inside the toilet.
The catalyst in the toilet filters out bad odors and the air that goes out smells only "hot" or "burned wood".
If the catalyst is clogged, there may be a bad odor from the air that goes out. Then it's time to clean the catalyst and that must be done by a service technician.
The cincineration time consists of three phases.
- Heating time (from 20°): c. 30-60 minutes
- Incinertion time (550°) - Small program: c. 15 minutes - Big program: c. 40 minutes
- Cooling time: c. 60 minutes
The fan and the display are powered by the built-in battery in the incinerating toilets.
This means that if there is a power failure, the fan will continue to spin and ensure that the toilet goes down in temperature.
If the overheat protection trips when you push it back and the toilet is cooled down, there may be a problem with the overheat protection function.
Please contact your nearest service provider.
When you press the overheat protection button, you will hear a click and you will see about 1 mm of the white spike.
In the triggered position you will see 2-3 mm of the white spike.
A normal ventilation temperature in the toilets chimney pipe is between 30-40°.
Should the outgoing air reach 65° for more than 40 seconds, the toilet will turn off and an error message will appear in the panel of the toilet.
During incineration the noise level is approximately 55dB (A)
Conical element for optimal combustion (1800W)XX Comfort ventilation (ventilation around the clock)XX Ashpan in acid proof steel capacity 3.3 litersXX Software with the update optionXX USB connection for update X Free software online X Software with the option of time controlXX Software with increased opportunities for time control X Special keys for easy menu navigation X Comfort Shutdown of incineration during visits X Capacity6 personer6 personer Seat in hard plastic X Seat in soft plasticX
Our bags are developed for our incinerating toilets. To ensure function, quality and warranty we strongly recommend that our bags are used.
Both CINDI and Flame 8000 are primarily developed for seasonal use and has the capacity of handling the toilet waste from up to 6 persons in the household.
Yes! This is very important to ensure function and not to jeopardize the capacity of the incinerating toilet.
No, you need to add installations material (exhaust and air supply). Our ventilation kit includes everything you need for installing the incinerating toilet properly.
All is relative and depends on your skills. You need to make a couple of holes in the wall for ventilation and make sure that you have a power outlet nearby. Use caution and always follow rules and regulations regarding what you are permitted to do in your country.
Yes, like any other electrical device an incinerating toilet needs maintenance in order to function properly over time. In the manual and on respective product page you’ll find information regarding maintenance and service.
Prices vary, please contact your country importer for prices and help.
Both CINDI family and Flame 8000 consumes approximately 0,4-1,7 kWh per use.
You are permitted to put dry and wet toilet waste and toilet paper in the incinerating toilet. Other material may cause malfunction.
No problem! Just make sure that you always follow the user instructions for your incinerating toilet.
Both CINDI family and Flame 8000 has the capacity of handling the toilet waste from up to 6 people in the household. You use it when you need to, without any consideration regarding time since last visit.
As long as the ashes is cold you can use it as fertilizer in your garden or throw it with the household waste. Make sure to follow any rules and/or regulations in your country regarding dispense of ashes.
This depends on the amount of use. Our incinerating toilets reminds you when it’s time to empty the ashtray.
All other toilets/products
No, not all waste bags from us are compostable.
Only the green waste bags (Compostable waste bag) are compostable, art. no. 1127-02
When the toilet is not used during winter the entire system must be drained from water. Otherwise the magnet valve will freeze and break.
Disconnect the water. Push the flush button until there is no more water. Then hold down the flush button and blow compressed air into the magnet valve to be sure that the system is completely emptied from water.
Yes you can. But to avoid ice plugs during winter use, isolate the urinary drainage hose and / or increase the pipe diameter to Ø50-75mm. Complete with heating loop.
If you want, it's good to keep the ice away with a splash of T-red.
If the valve has frozen you can order a new from your reseller.
To prevent the valve from freezing during winter, we recommend that you disconnect the water connection from Pee during winter and “blow” into the connection on the back of the toilet.
This ensures that the valve is emptied on water.
It smells during the entire incineration process.
But the “intense” (the worst) smell is about the 20 minutes in the middle of the incineration process. (The entire combustion process takes about 1 hour)