Frequently asked questions

Urine separating toilets

How long can the urine hose that connects to the Ejektor tank be?
Are a longer urine hose available?
The view screen on our 10 year old Villa doesn´t work properly?
Can you extend the ventilation pipe for a Villa 9010 with 12V fan?
Is the rubber cap fitted on the pushbutton available as a spare part?
Can you use the toilet without the fan?
Can you change the 230V fan in a Villa 9000 to a 12V fan
Do you need a fresh air vent installed for the Villa?
Is the fan for Classic 3000 suitable for The toilet Husqvarna?
Is the fan for Septum 5200 still available?
The urine hose needs to be replaced. Which one do I need?
Urine drains away very slowly, is there something wrong?
Can the ventilation be run through a chimney stack?
Does the ventilation need to be insolated?
Do you need an extra fan if you have a shower in the room?
How much airflow does the fan create?
Which is the best method for routing the venting pipe, through the roof or straight through the wall?
Should the fan operate continiously?
Is there any risk of flies in the toilets?
Does the spreading of urine cause unpleasant odours?
Must the urine waste pipe contain a Ubend, water seal?
Are there unpleasant odours from the Separett Ejektortank?
Are there unpleasant odours from the leaching bed/soak-away?
Are there unpleasant odours outdoors?
Are there unpleasant odours indoors?
How is it possible that the container with solids so rarely has to be emptied?
How often should the toilet be emptied?

Incinerating toilets

At what temperature and why does the overheat protection trigger?
Why do you have to disconnect the toilet from the exhaust pipe and then plug the exhaust pipe when you turn the toilet off?
Is it ok to turn the power off when leaving the cottage?
Roomtemp in the display show a higher temperature than the actual temperature in the room?
Why does it smell bad outdoor when the toilet is in the incineration phase?
How long is the incineration phase?
What happens if there is a power failure when an incineration has started?
Even if the toilet is completely cooled down, the reset button for the overheat protection goes out again as soon as I press it in?
How far in do you need to push the overheat protection reset button?
Does the chimney pipe become hot?
How high is the noise level of the fan for an incinerating toilet during incineration?
Difference between Flame 8000 and CINDI® family?
Can I only use your incinerating bags?
How many persons can use your incinerating toilets?
Do I need to start an incinerating program after each use?
Is everything regarding installation included in the delivery?
Is it difficult to install your incinerating toilets?
Does a incinerating toilet require maintenance?
How much does a service cost on my incinerating toilet?
What is the energy consumption on a incinerating toilet?
What can I put in the incinerating toilet?
Can I use the incinerating toilet while it incinerates?
How many people can use the incinerating toilet after each other?
What do I do with the ashes?
How often do I need to empty the ashtray?

Other products

Are all waste bags from Separett compostable?
What if the valve in Pee has frozen?
How do I reduce the risk of the valve in Pee will freeze?
Does it smell during the whole incineration process in Burn?
How long does it take to burn a bag of latrine waste in Burn?